Terms and Conditions - Garden Maintenance Millbank

Introduction

Welcome to Garden Maintenance Millbank. By engaging our services, you agree to comply with and be bound by the following Terms and Conditions. Please review them carefully to ensure a clear understanding of our policies and procedures.

Services Provided

We offer a comprehensive range of garden maintenance services designed to keep your outdoor spaces beautiful and well-maintained. Our services include:

Lawn Mowing: Regular cutting of grass to maintain a neat appearance.
Pruning and Trimming: Shaping and maintaining trees, shrubs, and hedges.
Weed Control: Removal and prevention of unwanted vegetation.
Garden Waste Removal: Clearing and disposing of garden debris and waste.
Planting and Landscaping: Installation of plants, flowers, and landscape features.
Seasonal Clean-Ups: Preparing gardens for spring and autumn conditions.

Service Agreements

All service agreements are governed by these Terms and Conditions. By signing a service agreement with us, you agree to the following terms:

Scheduling and Appointments

Service appointments are scheduled based on availability. We strive to accommodate your preferred dates and times, but we cannot guarantee specific scheduling. In the event of any changes, we will notify you as soon as possible.

Payment Terms

Billing Cycle: Services are billed on a monthly basis, with invoices issued at the beginning of each month.
Payment Methods: We accept various payment methods, including bank transfers, credit/debit cards, and online payment platforms.
Late Payments: Payments are due within 14 days of the invoice date. Late payments may incur a service charge and potential suspension of services until the balance is settled.

Cancellation Policy

If you need to cancel or reschedule a service appointment, please notify us at least 24 hours in advance. Cancellations made less than 24 hours before the scheduled time may be subject to a cancellation fee.

Responsibilities

Client Responsibilities

As our client, you are responsible for:

Providing clear access to the garden area during scheduled service times.
Informing us of any specific requirements or restrictions related to your garden.
Ensuring that all pets are secured or removed from the garden during maintenance.

Our Responsibilities

We commit to:

Delivering services with professional skill and care.
Using appropriate tools and equipment for all tasks.
Maintaining open communication regarding service schedules and any necessary changes.

Liability

While we take all necessary precautions, Garden Maintenance Millbank is not liable for:

Damage caused by unforeseen weather conditions.
Pre-existing conditions or weaknesses in garden structures.
Personal injury or property damage caused by accident or negligence.

Clients are encouraged to inform us of any known hazards or fragile structures within the garden prior to service commencement.

Health and Safety

We adhere to strict health and safety guidelines to ensure the well-being of both our staff and our clients. This includes the proper handling of tools and chemicals, as well as the safe execution of all gardening tasks.

Privacy Policy

Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your explicit consent, except where required by law.

Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Any changes will be communicated to you in writing, and continued use of our services constitutes acceptance of the updated terms.

Dispute Resolution

In the event of a dispute, we encourage open and honest communication to resolve the issue amicably. If a resolution cannot be reached, both parties agree to seek mediation before pursuing legal action.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Garden Maintenance Millbank operates. Any legal actions related to these terms will be brought exclusively in the appropriate courts of that jurisdiction.

Acceptance of Terms

By utilizing our garden maintenance services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

Entire Agreement

These Terms and Conditions constitute the entire agreement between you and Garden Maintenance Millbank regarding the use of our services, superseding any prior agreements.

Thank you for choosing Garden Maintenance Millbank for your garden care needs. We look forward to helping you maintain a beautiful and healthy garden.